Vendor Management
1. Feature Overview
Vendor Management in tamato allows teams to manage external vendors and manufacturers involved in maintenance activities. It centralizes supplier information, contacts, and related documentation in one place.
This feature exists to improve communication, traceability, and efficiency when working with external partners. By structuring vendor data, maintenance teams can respond faster, reduce errors, and maintain reliable supplier relationships.
2. When to Use This Feature
Use Vendor Management whenever external companies or manufacturers are involved in maintenance, procurement, or support.
Typical use cases include:
Managing service providers and contractors
Storing manufacturer details for assets and spare parts
Maintaining up-to-date contact information
Linking vendors to work orders, assets, or inventory
Vendor Management is typically used by:
Maintenance managers coordinating external services
Technicians needing quick access to supplier contacts
Operations or procurement staff managing vendor relationships
3. Step-by-Step Instructions
To create a new Vendor or Manufacturer in tamato:
Navigate to Vendors & Manufacturers
Click Add New Vendor/Manufacturer
Fill in the required fields:
Title (required)
Type: select Vendor or Manufacturer (required)
Description (optional)
Select Label (optional)
Select Location (optional)
Add contacts (optional):
First name (required)
Last name (required)
Role (optional)
Email address (optional)
Phone (optional)
Add files (optional)
Click Create
The vendor or manufacturer is created and stored immediately.
4. Field Explanations
Title (required)
The name of the vendor or manufacturer.
Best practice: Use the official company name for clarity and consistency.
Type (Vendor / Manufacturer) (required)
Defines whether the entry is a service provider or a product manufacturer.
Best practice: Select the correct type to improve filtering and reporting.
Description (optional)
Additional information about the vendor or manufacturer.
Best practice: Include services offered, specialties, or contract details.
Label (optional)
Tags used to categorize vendors.
Best practice: Use labels such as “Electrical”, “HVAC”, or “Spare Parts”.
Location (optional)
Associated location of the vendor.
Best practice: Useful for local service providers or site-specific contracts.
Contact – First Name / Last Name (optional)
Primary contact person details.
First and last name required when adding a contact
Best practice: Always add at least one contact for faster communication.
Contact – Role / Email / Phone (optional)
Additional contact details.
Best practice: Keep contact information up to date to avoid delays.
Files (optional)
Documents related to the vendor or manufacturer.
Best practice: Attach contracts, certifications, or service agreements.
5. What Happens After Submission
After submission:
The vendor or manufacturer becomes available across the system
It can be linked to assets, parts, and work orders
Contact details can be used during maintenance execution
No approvals or notifications are triggered by default
Vendor data becomes part of the shared maintenance knowledge base.
6. Permissions & Roles
Permissions depend on user roles:
Maintenance Managers can create, edit, and delete vendors and manufacturers
Technicians can view vendor information and contacts
Other users may have view-only access depending on configuration
Users without sufficient permissions cannot modify vendor data.
7. Common Mistakes & Tips
Avoid creating duplicate vendors with different names
Always define the correct vendor type
Add at least one contact per vendor
Use labels to keep vendor lists organized
Keep contact details and documents up to date
8. Short Summary
Vendor Management in tamato centralizes information about external vendors and manufacturers. It improves communication, traceability, and efficiency when working with external partners.
Well-maintained vendor data supports faster maintenance execution and stronger supplier relationships.
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